How much are tickets?
Online tickets are $5 for all individuals over the age of 1 (12 months). In the event that there are tickets left over, they will be $10 at the door.
If you are attending a workshop (adults only), your ticket price is included in the workshop fee (only if you enter 15 min before your workshop).
When will tickets go on sale?
Tickets are on sale now. Click here to purchase.
Why do I have to pay to attend this event?
We would like to offer you the best experience possible, and to do so, we need some help to cover the cost.
We also have to manage the capacity of the event at all times and the only way to forecast attendance is by selling tickets.
Can I buy tickets at the door?
In the unlikely event that there are tickets remaining, we will sell tickets at the door for $10 for all individuals over the age of 1 (12 months).
How do I sign up for a workshop?
Detailed information about workshops can be found here. Your workshop fee includes your ticket to Ramadan Market as well as line bypass beginning 15 minutes before your workshop commences.
How do I get line bypass?
The only way to get line bypass at Ramadan Market is to sign up for a workshop. If you have accessibility requirements, you will also get line bypass. If you require accessibility for any reason, please send us an email at email@example.com
I have accessibility needs. Will there be accommodation for this?
Yes. Please email us notifying us of your need for an accessibility band. You will be given VIP access with line bypass and multiple-entry. Please note, pregnant women are recommended to get an accessibility band. If you are unsure whether you are eligible for an accessibility band, email firstname.lastname@example.org. We are working with SMILE to ensure we are addressing accessibility needs for this event.
Do I have to bring cash or do vendors take debit and credit?
All of our vendors are required to accept credit card payments as well as cash. Some vendors will accept debit payments.
Can I attend the event on multiple days with 1 ticket?
No. Your ticket is for single-entry on 1 day of the event. Please plan ahead and purchase for the day you would like to attend.
If you would like to attend on multiple days, you must purchase separate tickets for those days.
Will I have to wait in line to attend this event?
Based on your feedback from last year’s event, we are making use of a waitlist program this year. If the event is full when you arrive, you will have the option to be put on a waitlist. Once you are registered on the waiting list, you are free to roam the mall and we will text you when it’s your turn to enter the market. This way you don’t have to wait in line to enter the market.
Please note, you may have to wait in line to get on the wait list.
Also note, your text message will indicate how much time you have to come back the Ramadan Market registration desk. If you are late to arrive, you will forfeit your spot in line.
Is there a bathroom inside the event?
Unfortunately there is no bathroom inside the event. Please use the bathroom before coming into the market as your ticket is single-entry and we cannot allow re-entry to use the bathroom. If this poses a problem for you, please email us at email@example.com.
Is this event for women only?
No. This event is for men and women of all ages! We will have something for everyone!
Will my husband be bored out of his mind if he attends?
No. We have several vendors with products that cater to men, including food items.
Is this an indoor or outdoor event?
This event is indoors only. You can see the exact location here.
How much time will it take me to enjoy the market?
Plan to be at the market for 1 hour if you'd like to enjoy it to the fullest.
Will there be activities for my children?
Yes. We are offering child minding & crafts at this year’s event. The cost for child minding & crafts is $5 per half hour and we are accepting children ages 5 and up. Space is limited. Parents must remain in the market while their child is in child minding & crafts. There is no discount for multiple children from the same family. We will not be providing snacks or drinks to children. Sign up for child minding & crafts must be done when you arrive at the market.
Is there a minimum age to attend this event?
There is no minimum age to attend this event.
Is this event stroller friendly?
Yes. The aisles have been designed to allow for a double stroller to get through. We will NOT have stroller parking in the space so plan on having your stroller with you, or consider baby-wearing.
What are my transportation/parking options for getting to and from the event?
Detailed information about the venue and transportation can be found here.
Parking is free on site.
What are my food options in the area?
Square One Shopping Centre has several dining options, including some halal options. The new Food District is located directly down the escalators in front of the market.
How can I sign up to be a vendor at this event?
We are no longer accepting vendors for 2019.
What's the refund policy?
There are no refunds on purchased tickets. If you have purchased a ticket but can't attend the event, you can email your ticket to a friend to use to enter the event on your behalf. If you are unable to attend the event due to any circumstances, we are sorry. There are no exceptions to our refund policy. If you purchased tickets and would like to attend the market at a different time, we cannot switch your tickets.
I am a blogger or part of media. How do I get more information about this event?
Please email us at firstname.lastname@example.org for more information.